Care Navigation

Care Navigation

What is Care Navigation?

Care Navigation provides a series of counseling appointments with a licensed social worker who is specifically trained in issues related to memory loss. Single appointments are also available. Your Care Navigator can be a source of guidance, support, education, and empowerment as you navigate the challenges and changes associated with memory loss.

When do I know I need help?

Learning that you are or a loved one is diagnosed with Alzheimer’s, or a related dementia, can be devastating. Although there is no cure, help is available. It is our goal to assist you in getting the help you need.

How Do I Schedule my Appointment?

Scheduling your appointment is easy. Send us an email or call your local office and ask to speak with your Care Navigator.

Mission Statement

To empower and support individuals with dementia and their loved ones on their care journey by assisting them to recognize their strengths, assess their current needs, develop a care plan that maximizes their available resources, and by strengthening the network of community services and organizations equipped to serve them.

Alzheimer's Association Care Navigators

Richard Apple

Richard Apple, MSW, LCSW, is a Licensed Clinical Social Worker who became interested in working with individuals and families dealing with dementia due to experience as a caregiver for family members. He is currently Care Navigator at the Rockford office of the Illinois Chapter, where he counsels individuals and families who have received a dementia diagnosis. He enjoys listening to the stories of individuals and families, helping them to recognize their strengths in facing emotionally challenging situations and assisting them in developing a plan to move forward.

Richard has a Bachelor’s degree from the University of Texas-Austin Plan 2 program with a concentration in Asian Studies. He completed his Master of Science-Social Work at the University of Wisconsin-Madison. Richard initially worked as a counselor on a team providing intensive treatment for children and families dealing with abuse issues. He then worked for over 20 years as a social worker and administrator for Singer Mental Health Center. He volunteers with organizations involved in disaster response, homelessness and linking people with resources. He began his involvement with the Alzheimer’s Association as a volunteer support group facilitator.

Theresa Dewey, LCPC, ATR, is a licensed clinical professional counselor and registered art therapist with a background in elder care and developmental disability care. She is Care Navigator at our Chicago and Joliet offices, offering support and guidance to families affected by the disease. Theresa has also worked as an art therapist at a skilled nursing facility and a care consultant at the Alzheimer’s Association’s National Headquarters. She completed her undergraduate studies at Rhodes College in Memphis, TN and received a Master’s in Art Therapy from the School of the Art Institute of Chicago.

Theresa became invested in dementia care in 2003 through case management work with clients with Down syndrome developing Alzheimer’s disease in young adulthood. For several years, she and her husband have lived in a group home for young women with developmental disabilities as volunteer “house parents.” Theresa is passionate about recognizing the strengths that remain within a person living with dementia, even as their losses seem to take center stage. She is continually humbled by the strength and dedication of caregivers.

Olivier Kah

Olivier Kah, MSW, became interested in working with the elderly at an early age while growing up in Cameroon with his grandparents. It was then; he developed a deep understanding and respect for the elderly within his community. Olivier currently serves as a Care Navigator for the Peoria office, Illinois Chapter, where he offers support and guidance to caregivers, individuals and families who received a dementia diagnosis. His main focus is to encourage those individuals and families to have hope and recognize their strengths on facing emotionally challenging situations, while giving them assistance in a plan to move forward.

Olivier received his BSW from Bradley University and he has completed his MSW with a concentration in gerontology from Illinois State University. He is now currently studying to sit for the Social Work Licensing Exam. Olivier has worked as a Residential Counselor at the Children’s Home of Illinois, was a member of the support staff at a homeless shelter, and has worked with individuals with developmental and intellectual disabilities as direct support staff. Olivier and his wife have three children. He is not only proud of his family, but also in the community he serves. Olivier chose to work for the Alzheimer’s Association and is dedicated in working for those in need describing his work, “every life I touch is a legacy.”

Peggy Rubenstein

Peggy Rubenstein, LPC, is a Licensed Professional Counselor, who currently serves as the Manager of Helpline and Care Navigation for the Chicago and Joliet offices of the Alzheimer’s Association Illinois Chapter. In addition to meeting with families for care planning, she also facilitates support groups for people who are living with early stage dementia and support groups for people and their care partners living with younger onset dementia. Peggy offers services by providing referrals for resources, education and emotional support - to families, caregivers, and individuals, who are overwhelmed by an Alzheimer’s diagnosis.

Peggy received her Bachelor’s degree from Roosevelt University with a concentration in Sociology. She completed her master’s degree in Gerontological Counseling from Adler University and also has a certificate in Advanced Clinical Dementia Practice from the University of Michigan’s School of Social Work. Peggy is committed to her work at the Alzheimer’s Association as her grandmother had Alzheimer’s disease. Since then, Peggy promotes understanding to reduce stigma that develops around this disease. She believes persons living with dementia and their families can live with meaning throughout the journey – and her work is devoted to that hope. 

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