Helping You - Support

24/7 Helpline

800.272.3900 or email us through our e-helpline TDD: 1.866.403.3073.

The Alzheimer's Association's highly trained and knowledgeable Helpline staff provide reliable information and support to all those who need assistance with translation services available in 170 different languages. We serve people with memory loss, caregivers, health care professionals and the public.

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Care Navigation

The Alzheimer's Association Illinois Chapter's Care Navigators are licensed clinical social workers and are available to meet with individuals and families to address concerns related to memory loss. Through a series of counseling sessions, our Care Navigators will provide you with support; work with you to prioritize and talk about solve your concerns; develop a care plan for possible next steps and educate you about local resources that may be available to you and your loved ones.

This is a fee-based service that may be covered by your insurance. Financial assistance may be available.

For more information click here. To schedule your appointment, email your request or contact your local office and ask to speak with your Care Navigator.

Support Groups

The Alzheimer's Association's Caregiver Support Groups are designed to provide emotional, educational and social support for caregivers through regularly scheduled meetings. Support Groups help participants develop coping methods and encourage caregivers to maintain their personal, physical and emotional health as well as optimally care for the person with dementia. Additional specialized groups that are available include groups for adult children or spouses, groups for people in the early stages, and groups for caregivers caring for someone in the late stages.

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